Complete the summary below. Choose ONE word from Reading Passage 3 for each answer. Write your answers in boxes 31-36 on your an

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问题 Complete the summary below. Choose ONE word from Reading Passage 3 for each answer.
Write your answers in boxes 31-36 on your answer sheet.
This experiment involved an organisation comprising four divisions, which were divided into two programmes: the hierarchically controlled programme and the participative programme. For a period of one year a different method of【R31】______was used in each programme. Throughout this time【R32】______was calculated on a weekly basis. During the course of the experiment the following changes were made in an attempt to improve performance.
In the participative programme:
    supervision of all workers was【R33】______
    supervisory staff were given training in【R34】______
In the hierarchically controlled programme:
    supervision of all workers was increased.
    work groups were found to be【R35】______by 30%.
    the work force was【R36】______by 25%.
【R31】

选项

答案supervision // leadership // management

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