• Read the article below about how to build up and keep healthy relations with co-workers. • Choose the correct word or phra

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问题    • Read the article below about how to build up and keep healthy relations with co-workers.
   • Choose the correct word or phrase to fill each gap frOm A.B.C or D on the opposite page.
   • For each question 21-30,mark one letter(A,B,C or D)on your Answer Sheet.
Coworker relations:defuse tension with tact
   It’s Monday morning,and you haven’t even had your coffee yet.  But that hasn’t stopped a colleague from.telling you all about his adventurous weekend。In fact,you’ve heard several stories in extreme detail,and he shows no  (21)   of stopping.You just want to get to work,but how do you say so without  (22)  .the other person’s feelings?This situation,like many others,requires tact and diplomacy.When you work in close quarters,issues like this one are bound to  (23)  .from time to time.
   Thankfully,speaking with a coworker about an awkward issue doesn’t have to induce panic.Here’s how to  (24)   the situation:
   First,  (25)  .the circumstances.Before saying anything to your colleague,weigh the pros and cons of speaking up.Second,explain the impact.If a  (26)  conversation is necessary,don’t confront the person in a group setting.Voicing your frustration in front of others could  (27)  .your colleague.Instead.explain your concern when you’re alone with your coworker and let the person know how the situation  (28)  .you.Last,reach an agreement.Don’t end the conversation without coming to some sort of resolution.Solving the issue may require a  (29)  .For example,If you find your coworker’s music loud and annoying.he may agree to use headphones during the mornings and afternoons if you don’t mind that he uses his speakers later in the day,when things have  (30)  .down.
   Remember that every situation is different and that some conversations with a coworker will be awkward regardless of your approach.But by being honest and respectful with colleagues,you’ll solve issues before they fester and ensure your work relationships remain healthy.  

选项 A、impacts
B、disappoints
C、infuriates
D、distracts

答案A

解析 此题答案也较明确,应该是A。其实,撇开选项,我们先分析本题所在的第三段的主要内容。本段分析了如何与同事沟通某一件棘手的事情的方法,从段中的三个过渡词(First,Second,Last)可以判断本段分为三个方面。而空格所在的句子还属于第二方面,即“Second,explain the impact.”此处的impact就是一个重要的线索。当然这里的两个impact词性不同,分别为名词和动词,但意思一样,表“影响”。其他三个选项的意思分别为disaPPoints(使……失望),infuriates(使……发
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