说明:假如你是李明(中国籍),去云南旅游。于2014年8月8日入住香格里拉宾馆4602房间,8月18日离开。临走时被邀请填写一份问卷调查表。内容如下: 1.对宾馆的总体管理和服务感到满意; 2.美中不足是因宾馆地处山间,交通不便,周围的商业购物中心较少,建

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问题 说明:假如你是李明(中国籍),去云南旅游。于2014年8月8日入住香格里拉宾馆4602房间,8月18日离开。临走时被邀请填写一份问卷调查表。内容如下:
1.对宾馆的总体管理和服务感到满意;
2.美中不足是因宾馆地处山间,交通不便,周围的商业购物中心较少,建议宾馆能提供免费班车接送客人来往商业区和宾馆之间,或能和租车公司联系,为客人提供租车服务。
Words for reference:
购物中心shopping center; 班车shuttle bus
                                                  QUESTIONNAIRE
To improve the quality of our service,we would be grateful if you’d complete the following questionnaire.
Name:______ Nationality:______Room number:______
Check—in Date:______Check—out Date:______
Did you receive warm welcome and polite service when you arrived?______
Are you satisfied with the room service of our hotel?______
How do you think of our health facilities?______
Please give your impression of our restaurant service.______
Have you any other suggestions to help us make your stay more enjoyable?______
                                                                                                          Shangri-La Hotel
                                                                                                          General Manager

选项

答案 QUESTIONNAIRE To improve the quality of our service, we would be grateful if you’d complete the following questionnaire. Name: Li Ming Nationality: Chinese Room number: 4602 Check-in Date: August 8th, 2014 Check-out Date: August 18th, 2014 Did you receive warm welcome and polite service when you arrived? Yes.______ Are you satisfied with the room service of our hotel? Yes.______ How do you think of our health facilities? Good.______ Please give your impression of our restaurant service. Overall good. ______ Have you any other suggestions to help us make your stay more enjoyable? Since the hotel is located in the mountains, the traffic is not convenient and shopping centers are very less. It is advisable to offer free shuttle buses for guests, thus they can go shopping to the commercial district, or offer car-renting service, if you can contact the relevant companies. Shangri-La Hotel General Manager

解析 这是一份问卷调查表。得分的要点在于把所提供的信息填人相对应的空格内即可。填这种问卷调查时,要求语言清楚、简洁、礼貌、具体、准确。
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