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  3. What is the text mainly about? The growth of cell-phone users declines because

What is the text mainly about? The growth of cell-phone users declines because

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问题 What is the text mainly about?
The growth of cell-phone users declines because
选项 A、cell-phones are unreliable.
B、cell-phones usually have poor quality.
C、the customer service is bad.
D、customers are not satisfied with cell-phone service.
答案D
解析 细节题。文章第一段指出对手机需求的低增长率反映了消费者对手机几乎所有方面的服务都不满意，包括它的可依赖性、质量以及客户服务。因此，总体原因应为"消费者对手机的服务不满意"。"手机是不可靠的"，"手机的质量通常都不好"和"客户服务不好"都只是原因的某一方面。
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