I am traveling home. It is bitterly cold and snowy, but the warm train is right on time. I feel pleasantly satisfied as I look o

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问题     I am traveling home. It is bitterly cold and snowy, but the warm train is right on time. I feel pleasantly satisfied as I look out at the rush-hour traffic on the motorway. I feel more satisfied as I smell fresh coffee. Swiss friends often tell me, proudly, that their rail service is the best, but recently, the Swiss love affair with their railway has turned a little sour.
    It all began with the decision to end ticket sales on trains. One cold morning I arrived at my local station to find that the ticket machine was broken. "It doesn’t matter," I thought. I have got a smart phone. That was not as easy as I had hoped, busying myself between the credit card and the phone with freezing cold fingers. But when I got on the train to Geneva I had an e-ticket and I proudly showed it to the conductor. Unfortunately, she told me that my ticket was invalid. Several weeks later a letter arrived from Swiss railways together with a fine for 190 francs($210).
    The good people there told me the formal payment for my ticket arrived four minutes after my train left the station. That meant, they said, that I bought my ticket on the train and that was not allowed.
    Swiss railways say their policy is designed to protect honest ticket-paying passengers, but it seems that the company is making about $2 million a month from fines.
    Although train travel is still popular, those seats do not feel comfortable; the coffee does not smell quite so good—because Swiss railways have lost, for now anyway, something far more precious than $2 million a month— good relations with their customers.
The writer tells the experience to show that ________.

选项 A、the fine was unfair
B、the conductor was impolite
C、e-tickets are getting popular
D、credit cards can be inconvenient

答案A

解析 通读全文可知,作者讲述了自己在一个寒冷的早上坐火车,因售票机出故障,使用智能手机购买电子车票却因付款到账晚于开车时间而被罚款的故事,作者认为瑞士铁路局虽然赚到了很多罚款,却失去了和其客户的良好关系。由此可推知,作者讲述自己的经历是为了表明罚款是不公平的。故选A。
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