2. 考研
  3. Customer: Excuse me! Clerk: Yes, ma-am? What can I do for you? Customer: I have a problem with this coffee maker, and I want my

Customer: Excuse me! Clerk: Yes, ma-am? What can I do for you? Customer: I have a problem with this coffee maker, and I want my

admin2016-02-21  5
问题 Customer: Excuse me!
Clerk: Yes, ma-am? What can I do for you?
Customer: I have a problem with this coffee maker, and I want my money back.
Clerk: ______?
Customer: The problem is that it doesn’t work! I’ve only used it three times.
选项 A、Why
B、Well, are you sure
C、What’s the matter with it on earth
D、Well, what seems to be the problem
答案D
解析 A、B、C问得太直接或欠礼貌，唯有D选项问得比较得体。
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