For this part, you are allowed 30 minutes to write a letter to the manager of a shopping mall complaining about the fake product

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问题     For this part, you are allowed 30 minutes to write a letter to the manager of a shopping mall complaining about the fake products you have purchased following the outline given below.You should write at least 120 words but no more than 180 words.
    1.你在商店里买了化妆品,回家发现是假货
    2.你要求退钱却遭到拒绝
    3.写一封投诉信给经理,说明情况,要求退款

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答案Dear manager, I am writing to lodge the complaint about the fake products I purchased last Sunday in the body care department of your shopping mall. On 15th, June, I bought some body lotion at your store. But later at home, when I opened and tried to use it, I found that it was a fake product. Then I went back to the shop and asked for a refund. However, Jane, the shop assistant, ignored my request and treated me very badly. That ruined almost all my previous good impression on your shopping mall. I feel very angry at such an action of violating customers’ right and I am determined not to give up pursuing the justice. Here I request my refund and the apology from Jane as well I would appreciate your assistance and inspection into this matter. I am looking forward to your early reply. Yours Sincerely, Li Mei

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