Look at the notes below. You will hear a woman leaving a message about maintaining customers’ interest.

Look at the notes below.
You will hear a woman leaving a message about maintaining customers’interest.
You have 15 seconds to read through the notes.
[Pause]
Now listen, and fill in the spaces.
Woman: Hi, Jack. It’s me, Nancy. I am calling to discuss how to maintain customers’ interest in our products. Now, I’m going to state my views briefly. When you come home, please call me back.
First of all, we should always make sure that our company provides the customers with quality goods.
Then, we should lay enough emphasis on the feedback from our current customers and take prompt action to take care of their needs and demands.
If possible we may provide some incentives to our old customers. For example, it can grant a certain discount to them if their purchases reach a certain amount. Apart from all these, we should design strategies to attract new customers and create transactions with them, to expand our customer base, so to speak.
Lastly, we should stay ahead of the market through pricing strategies. With a competitive price, customers are more likely to attach to us.
OK, that’s my point, what’s your idea? Wait for your constructive suggestions. Bye.