Sorry! Is "sorry" the hardest word? Not for the British Education Secretary Michael Gove, who has apologized recently to his

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答案 Sorry! Is "sorry" the hardest word? Not for the British Education Secretary Michael Gove, who has apologized recently to his former French teacher for misbehaving in class. In a letter published in a magazine, Mr. Gove says: "It may be too late to say I’m sorry. But, as my mum told me, it’s never too late to set the record straight." Researchers suggest that people have too high an expectation of the power of saying sorry. Dutch psychologist David De Cremer and his colleagues say in a study published in Psychological Science that receiving an apology isn’t as healing as people like to think. Nevertheless, apologies might be an important social tool as they reaffirm the existence of rules that need to be observed. In Britain, the word "sorry" is often said and heard. If you step on someone else’s toe by chance you have to apologize but the person whose foot was squashed has to do it too. It conveys the idea that none of you is left with hard feelings.

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