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Home & Office Furniture 25 Parker Road, West Town 25674 April 20 Dear Mr. Campbell, Thanks for visiting my office this morning.
Home & Office Furniture 25 Parker Road, West Town 25674 April 20 Dear Mr. Campbell, Thanks for visiting my office this morning.
admin
2015-09-22
32
问题
Home & Office Furniture
25 Parker Road, West Town 25674
April 20
Dear Mr. Campbell,
Thanks for visiting my office this morning. I watched the DVD you gave me about your company’s service and it was very impressive, and I’d like to open an account with your company if some conditions are met between us. As I mentioned, I have had a few problems recently with our products being damaged during shipment, and I am not certain that I want to continue using TPS Express to deliver merchandise to my customers.
Enclosed please find a detailed description of our shipping needs. The most important thing is that I must be able to continue providing my customers with an option to receive the next-day delivery of merchandise at a resonable price. I’d like to know what time of day I need to have merchandise ready to be picked up for shipping. Currently I must have it ready for pickup by 2: 00 p.m.
Please let me know as soon as possible since we normally receive a lot of orders from our customers in May. You can email me at the address on my business card I gave you this morning. Thank you.
Very truly yours,
Tony Anderson
Enclosure
To: Tony Anderson
From: Geroge Campbelkcampbell@speedmate.com>
Date: April 20 17: 00
Subject: Rates for Home & Office Company
Attachment: Rate schedule
Dear Mr. Anderson,
I am very happy to hear you like our service. You can trust our knowledgable staff members.
We do offer an array of affordable next-day delivery options. The most inexpensive of these options would require merchandise to be ready for pickup from your office by 10: 00 a.m. Please check the attached rate schedule that I have prepared for your company.
Please note that if you do open an account with us at Speedmate Shipping to be paid monthly, I would be happy to apply a 15 percent discount to your first month’s bill. Please let me know if I can answer any further questions, and I will be in touch with you soon.
Sincerely,
George Campbell
According to the letter, what does Home and Office Furniture currently offer customers?
选项
A、A refund for items damaged during shipping.
B、Discounted prices on bulk orders.
C、Next-day receipt of merchandise.
D、The option of opening an account with the company.
答案
C
解析
在第一封信的第二段里表明了想做次日的配送。这意味着也提供次日送货服务。
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