2. 外语
  3. Every now and then we buy some faulty goods. Here is a typical example: you buy a pair of shoes. A week later a strap comes righ

Every now and then we buy some faulty goods. Here is a typical example: you buy a pair of shoes. A week later a strap comes righ

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问题     Every now and then we buy some faulty goods. Here is a typical example: you buy a pair of shoes. A week later a strap comes right  【26】______ making the shoes unwearable. What should you do?
    Although there is no obligation  【27】______ you to return the goods, it is  【28】______ to take them back as soon as you  【29】______ the defect. If it is impracticable for you to return to the shop  【30】______ , per haps because you live a long way off, or because the goods are bulky, write to say that you are dissatisfied  【31】______ the product and ask for collection arrangements to be  【32】______ Any unexplained or unreasonable  【33】______ will weaken your case.
    Many people believe that the initial complaint about faulty goods should be made to the manufacturer. This is not the  【34】______ .Your contract is with the retailer, the  【35】______ who sold you the goods, and so it is to him  【36】______ your complaint should be made.
     It is always a good  【37】______ to ask for the manager in a shop or the departmental manager in a large store. In asking for a person in authority you also show that you  【38】______ business right from the  【39】______ Don’t be fobbed off with the  【40】______ response that the manager is "in a meeting" or "away".  【41】______ that someone must have been left in  【42】______ and that you’ll see that person.  【43】______ that, register your complaint with the assistant and make an appointment to  【44】______ back and see the manager at a mutually  【45】______ time.
选项 A、apart
B、down
C、out
D、off
答案A
解析 本题考查相关短语辨析。这里是在讲鞋带出现的质量问题，come apart破裂，裂开，(整体的东西)散了；在这里指“鞋带断了”，符合题意。come down下来；come out出现；come off脱落；均不合题意。故选A。
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