What is the woman’s problem?

W:(48)Is there any way I can get on the next direct flight to Tokyo?(47)My flight from Hong Kong didn’t arrive on time, so I missed my connection.
M: Sorry ma’am, we have no seats available at the moment. But if you are willing to fly via Seoul, there’s a flight leaving in 25 minutes.
W:(48)As long as it takes me to Tokyo, I’ll take it. My name is Kate Park.
M: Okay, here’s your boarding pass, Ms. Park.(49) Please hurry to Gate 30.