As we know, it is very important that a firm should pay attention to the training of its staff as there exist many weak parts in

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问题     As we know, it is very important that a firm should pay attention to the training of its staff as there exist many weak parts in its 【B1】______ departments. Staff training must have a purpose, which is 【B2】______ when a firm considers its training needs, which are in turn based on job descriptions and job specifications. A job description should give 【B3】______ of the performance that is required for a 【B4】______ job, and a job specification should give information about the 【B5】______ , knowledge and skills that are 【B6】______ of an employee who works in it. When all of this has been collected, it is possible to make a training specification. This 【B7】______ what the Training Department must teach for the successful performance of the job, and also the best methods to use in the training 【B8】______
    There are many different training methods, and there are advantages and disadvantages of all of them. 【B9】______ It is frequently said that learning about skills takes place "off the job" in the classroom, but 【B10】______
    It is always difficult to evaluate the costs and savings of a training programme. The success of such a programme depends not only on the methods used but also on the quality of the staff who do the training. 【B11】______ The evaluation of management training is much more complex than that.
【B10】

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答案training in using these skills takes place "on the job", by means of such activities as practice in the workshop.

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