The student’s problem is that he has not been paid.

M: Hi. Miss Andrics.
W: Hi Bret, how are you?
M: I’m fine: except I have a question about my paycheck.
W: What’up?
M: Well, it’s already been several weeks since the end of the semester. My check was supposed to go directly into my bank account, but there haven’t been any deposits.
W: That’s odd. Did you complete all the forms for the payroll?
M: I filled in whatever they sent me, and I returned it at the end of August
W: Hum, well, you definitely should have been paid by now. At least two pay periods have passed since then.
M: I asked the bank and they didn’t know anything. Who should I talk to about lifts payroll?
W: I’m going to contact them for you. There was a problem in processing some of the graduate students’ payroll paper work. ’ Cause their computer program crashed after all the information was processed. And some people’s information couldn’t be retrieved.
M: Hum. But why didn’t any one let me know?
W: I don’t know how they work over there, ’ cause they couldn’t even figure out whose information was missing. And this isn’t the first time, seems like this happens every semester.
M: So how do I find out if my information was lost?
W: I will contact them tomorrow morning to see if you’re in the system. But you’re probably not.
M: What should I do?
W: Sorry, but you will need to fill out those forms again and then I will fax them over the payroll office.
M: Well, what I really need to know is when I will get the money. I’m already a month behind my bills and my tuition’s due soon.
W: That’ll get you into the system the same day they receive your paper works. So if you do that tomorrow, you’ll get paid next Friday.
M: That’s a long time from now. Will that pay checking include all the money I am owed?
W: Yes, I will double check with the payroll department.
M: And another thing. Is there any way I could get paid sooner? I have been teaching all these weeks...
W: I know that’s not fair, but I don’t think they can do anything: all the checks are computed automatically in the system. They can’t just write cheeks.
M: But there is another one to make mistakes. They’ve never told me!
W: I understand how you feel and if I were you, I’d be upset too. I’ll tell you what: when I call them, I will explain the situation and ask them if there is any way you can be paid sooner. But I have to tell you that based on past experiences you shouldn’t count on it.
M:(Sigh)I understand, thanks. I know it’s not your fault and that you’re doing everything you can.
W: Well, what I can do is make sum that your first check for total amount the university owes you.
M: That’ll be great! Thank you. I will be on campus at 10 tomorrow morning and I will come back to see you then.