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When you’re negotiating with someone, listen for the messages that he or she might be sending to you. For example, the word "dif
When you’re negotiating with someone, listen for the messages that he or she might be sending to you. For example, the word "dif
admin
2013-07-02
33
问题
When you’re negotiating with someone, listen for the messages that he or she might be sending to you. For example, the word "difficult" does not mean the same as impossible. Imagine you’re staying in a hotel, and you want to change your room. The manager’s answer of, "That would be very difficult, sir", does not mean that he is saying "no". It just means that he wants to know what you are prepared to offer him in return for the change of room.
If you are buying a new car, and want to pay less than the price being asked, then the salesman’s comment, "I’m sorry, but we never negotiate on the price", means that they do negotiate on other things, like the delivery time, or the "extra" that might be available as part of the purchase. In the same car showroom, if the salesman says, "Sorry, I can’t negotiate prices", then your response should be to ask who can. The message the salesman is sending suggests that his boss is the one you need to be talking to.
In all of these situations, the message is never communicated in clear terms. In any negotiation, the two "players" wish to get as much out of it as they can, of course. In the three examples above, the salesmen and the hotel manager are hoping that you will accept their price or conditions, but their "messages" make it clear that there may be room for movement and compromise. In a successful negotiation, the two sides move towards each other and reach agreement on conditions that satisfy both sides.
It can be safely concluded from the passage that______ ( )
选项
A、at least two players should be in the room for communication
B、a lot can be inferred from what is actually stated in negotiation
C、you should never communicate your ideas in clear terms
D、you should play the roles of a salesman and manager in a negotiation
答案
B
解析
推理题。“可以从文章中推断出什么?”根据文章最后一段前两句话,可以得知,你可以从一个商品谈判的话语中获得许多其他的信息,所以选B。而A项,虽然本身正确,但是它并不是从文章推出来的,而是文章已经给出的事实,跟题干要求不相符合,所以不能选。
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