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  3. June 3，2006 Suzanne Rogers Ultra-Ergonomic Furniture Sales and Shipping Department Suite 58，107 Morris Circle

June 3，2006 Suzanne Rogers Ultra-Ergonomic Furniture Sales and Shipping Department Suite 58，107 Morris Circle

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问题     June 3，2006
    Suzanne Rogers
    Ultra-Ergonomic Furniture   
    Sales and Shipping Department
    Suite 58，107 Morris Circle
    Moorabbin，Victoria 3206
    Dear Ms．Rogers，
    As I’m sure you are aware，our company has been organizing conventions，festivals，and other large corporate events for the last fifteen years，and in fact we are leaders in the field．We  have relied on Ultra-Ergonomic Furniture for purchase and rental supplies of high-quali-furniture for that entire period，and we’ve never had any cause for complaints with regard to your services．
    I am writing to you personally to ask a special favor．We recently made ail order with your company for the supply of rental furniture that includes chairs，tables，partitions，and lecterns for an auto show(see order No．11—35698A)．Unfortunately，a serious error was made．In fact the exposition begins one week earlier than indicated on the order form．The starting date is actually July 7．1 would appreciate it very much if you could try to do everything you can to ensure that our order be delivered to us on that date．Also，if possible，I’d like to add 20 pop-up displays on top of our original order．   
    I realize that this is a big favor to ask，but on the basis of our long-term businessrelationship，I hope that you will be able to find a way．
  I’m really sorry for any inconvenience．Please contact me soon．
  Yours sincerely，
  Michael Robinson
  Properties Manager
  mrobinson@blc.com

  From：srogers@uef．shipping．com
  Sent：June 8，2006
  To：mrobinson@btc．com
  Subject：Your request

  Dear Mr．Robinson，
  Thank you for your letter，I was surprised，and of course concerned，that you find yourself inthis unfortunate situation．And of course I will do my best to help you．Your company has been one of our best clients since we began operations in 1978．
    Anyway，I personally took a trip down to our warehouse this morning to have a closer look at our stock to see if we have all things you need for your convention-which I believe is from July 7to 14．I am happy to say that we will be able to provide you with everything you originally  requested．However，as for the additional request you made，it won’t be possible because we have already rented them out to another client during that week．
    My suggestion is that you come down to my office to discuss other possibilities．I can take you down to our warehouse，and you can look at our inventory．So，please call me soon to arrange a time．
    Kinds regards，
    Suzanne Rogers
    Sales and Shipping Department
What will probably happen when Ms．Rogers meet with Mr．Robinson?
选项 A、They will drive down to the auto show together
B、Mr．Rogers will apologize for her mistakes
C、They will have a look around the warehouse
D、Mr．Robinson will hand over a check
答案C
解析 第二封邮件中提到，追加的物品因租给了其他顾客不能提供，他们可以到仓库查看货存后再协商。答案是C。
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