—You will hear five short recordings about different departments of an organisation. —For each recording, decide which departmen

There’s just the two of us in here and it can get very tense, especially as we get towards the end of the month. It’s absolutely vital that everything is completed to schedule otherwise the staff won’t get paid on time. There’s no bigger disaster than that, is there?

It can get extremely noisy down here. The staff are supposed to wear ear protectors at all times but that’s impossible if you need to talk to someone. The other things we have to contend with is dirt and dust. It’s OK when we’re not too busy but when there’s a rush on there isn’t time to clear up.