A、When he got on the ferry. B、When he found a chair. C、When he reached the riverbank. D、When he was making a phone call. C

W: U. S. Consulate in Marseilles, can I help you?
M: Yes, please. I lost my passport this morning. I was on the ferry. I put my backpack under the chair and when the ferry reached the riverbank, it was gone. Everything was gone, except for the camera in my hand. What can I do?
W: I’m sorry to hear that. Stay calm and we will do our best to help you. Now, tell me where you are and who is with you.
M: I am at the local police station. The officers here are very kind to me.
W: I see. Do you have some friends or acquaintances that you can stay with tonight?
M: Hmm, my uncle told me that he had a friend who lives in the city and if I were in trouble, I could try to seek help from him. Maybe I can try to reach him. But I intend to go back to the U. S. A. the day after tomorrow and I have already booked the flight. Can I travel without my passport?
W: I’m afraid not. But we can issue a limited-validity passport that can be made more quickly to allow you to return to the U. S. A. Once you return home, you can turn in your emergency passport and receive a full-validity passport.
M: That’s wonderful. How can I get such a passport? Is it expensive?
W: Just the normal passport fees are collected. But you need to fill in some forms and provide a number of documents for the application. You can find the necessary information on the website of U. S. Department of State. Just follow the instructions.
M: OK, I will. Thank you very much.
W: You’re welcome. If you need any help, feel free to contact us.
M: I really appreciate your help.
12. When did the man notice his passport was missing?
13. Who is the man likely to spend the night with?
14. Why does the man need an emergency passport?
15. What advice does the woman give to the man?