CUSTOMER ORDER FORM Example Order placed by: John Carter Account number: 【L1】________ Company name: 【L2】________ Envelopes Size:

W: Gina speaking. How can I help you?
M: Oh, hello — I’d like to order some stationery, please.
W: And who am I speaking to?
M: John Carter.
W: Right — can I just confirm your account number and the name of your company, John?
M: Sure!  The account number is 6-9-2-4-double 1.
W: Six-nine-two-four-one-one. Right, andyou’re from ’Rainbow Computers?’
M: No. The company is Rainbow Communications.
W: Oh, OK, I’ll just fix that on the system... communications. And what would you like to order, John?
M: Envelopes. We need a box of A4 — that is, normal size envelopes.
W: White, yellow or vanilla?
M: We’ll have the plain white please — but the ones with the little windows.
W: OK... One box — A4 — white — just the one box, was it?
M:Um, on second thoughts make that two boxes. We go through heaps of envelopes. As a matter of interest, are they made from recycled paper?
W: No. You can’t get white recycled paper. The recycled ones are grey and they’re more expensive actually.
M: Right — we’ll stick to white then.
W: Something else, John?
M: Yes, we need some coloured photocopy paper. What colours do you have?
W: We’ve got purple, light blue, blue, light green — whatever you want, pretty much. There are 500 sheets to the pack.
M: Let’s see... we’re going to need a lot of blue paper for our new price lists so can you give us ten packs, please. Make sure it’s the light blue though...
W: Ten packs of the light blue. Anything else that we can help you with?
M: Let me think... what else do we need? I’m sure there was something else.