When you’re negotiating with someone, listen for the messages that he or she might be sending to you. For 【C1】______ , the wor

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问题      When you’re negotiating with someone, listen for the messages that he or she might be sending to you. For  【C1】______  , the word "difficult" does not mean the same as impossible. Imagine you’re staying in a hotel, 【C2】______   you want to change your room. The manager’s 【C3】______  of, "That would be very difficult, sir", does not mean that 【C4】______   is saying "no", it just means that he wants to know  【C5】______   you are prepared to offer him in return for the change of room.
     If you are buying a new ear, and want to pay  【C6】______   than the price being asked,  【C7】______   the salesman’s comment. "I’m sorry, but we never negotiate on the price" means that they do negotiate on  【C8】______   things, like the delivery time, or the "extras" that might be available 【C9】______   part of the purchase. In the same car showroom,  【C10】______  the salesman says, "Sorry, I can’t negotiate prices", then your response should be to ask who 【C11】______   the message the salesman is sending suggests that his boss is the one 【C12】______   need to be talking to.
     In all of these situations, the message is 【C13】______   communicated in clear terms. In any negotiation, the two "players" wish to get as 【C14】______  out of it as they can, of course In the three examples above, the salesmen and hotel manager are hoping that you will 【C15】______  their price or conditions-but their "messages" make it clear that there may be room for movement and compromise.
【C9】______

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