首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
I ordered a box spring and mattress from the Boscovs store in Camp Hill, PA. I needed to exchange the box spring for a lower one
I ordered a box spring and mattress from the Boscovs store in Camp Hill, PA. I needed to exchange the box spring for a lower one
admin
2011-04-03
51
问题
I ordered a box spring and mattress from the Boscovs store in Camp Hill, PA. I needed to exchange the box spring for a lower one. The sales people at the store were helpful, but it took almost three weeks for it to come in. They called to set up an appointment for delivery. Someone else took the call and told them I was working and that it would be better for us if it was delivered on the following Saturday. I called to confirm this and the lady who took my call was NOT very helpful. It would have probably been less frustrating if I had talked to a machine. She checked my account, and said I had to set up a delivery time. I thought I had a delivery day, but she said I didn’t. I was so frustrated while talking to her, because she was the most unresponsive person I have dealt with in years. In frustration, I told her the earliest I could be there for a delivery was the following Thursday! I thought I had a Saturday delivery! The people who initially delivered the bed were prompt and nice, but I will never order another thing from Boscovs where I have to set up a delivery. The person who set up the delivery was not Customer Focused AT ALL!
What did the customer order from the Boscovs store?
选项
A、A box spring and mattress.
B、An office desk and lamp.
C、A phone and answering machine.
D、A service representative training manual.
答案
A
解析
转载请注明原文地址:https://jikaoti.com/ti/uojsFFFM
本试题收录于:
托业阅读题库托业(TOEIC)分类
0
托业阅读
托业(TOEIC)
相关试题推荐
Mostoflifeishabitual.Youdothe【C1】______thingsyoudidyesterday,thedaybeforeandever-ydayforthelastmonth.Habit
Peopleliketothinkthatlifewasbetterinthepast.Theairwascleaner,thewaterwasclearer,people【C1】______friendlier,
OneSaturday,MarkandJanedecidedtogotoahillneartheirvillage.Theymadesomefoodtotakealong【C1】______lunch.Thetw
Whenyouwanttogoshoppinganddecidehowmuchmoneyyoucanspendfornewclothes,thinkaboutthekindofclothesyoureally
WhywasJohnatthehospital?
InBritain,highschoolstudentscanrunabusiness!Eachbusinessrunsforoneyear.Whentheystarttheirbusiness,theyborro
Manyyearsago,KarlBenzdevelopedacar,butbeforehecouldshowittothepublic,someonehadtodriveit.BertaBenzbeliev
December25thisChristmasDay.ManyAmericansarebusywithChristmasandthewinterholidayseason.BuyingaChristmastreeis
In1870srichpeoplebegantospeakofspendingweekendsinthecountryvisitingfriends.Formostpeoplebackthen,however,th
随机试题
计算
大青叶、板蓝根、青黛的共同功效是()
某市人民医院呼吸科王医生为肺癌患者李某开具了规定用量的关沙酮片,请回答下列问题:该处方的印刷用纸为
导航电子地图的检查验收工作不包括()。
在下列给定的方法中,可以用于成本控制的方法是( )。
利率期货自诞生后发展非常迅猛,交易金额很快超过了传统的(),并一直在全球期货市场占有较大的市场份额。
《专利法》第五十九条规定,发明或者实用新型专利权的保护范围以其权利要求的内容为准。下列属于“以权利要求的内容为准”内容的有()。
采用布带为受伤游客捆扎止血时,上肢扎带的时间不应超过()。
香港是一个典型的法治社会,每一个人都应当用和平守法的方式来表达自己的诉求,来共同维护法治这一核心价值观。任何损害法治、破坏社会正常秩序的诉求方式都是不可取的。希望香港各界在全国人大常委会有关决定和基本法的框架内务实理性讨论、逐渐形成共识,力争如期实现下一任
【B1】【B10】
最新回复
(
0
)