Which hotel does Graham’s colleague recommend? What’s wrong with the printer

A: Have you booked a hotel room yet. Graham?
B: No, I’m just looking at the brochure now.
A: Well, don’t go to this one here.
B: Why? What’s wrong with the Grand?
A: It’s too expensive. So this one, the Orion. I’d go to the Plaza if I were you.

A: Oh! The stupid machine isn’t working again!
B: What’s wrong with it?
A: Oh I don’t know. I think it needs some more paper or it’s run out of ink or something.
B: No, look here. There’s some paper stuck in it.