2. 外语
  3. Have you ever used email to apologize to a colleague? Delivered a【C1】______to a subordinate (下属) with a voice-mail message? Flow

Have you ever used email to apologize to a colleague? Delivered a【C1】______to a subordinate (下属) with a voice-mail message? Flow

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问题     Have you ever used email to apologize to a colleague? Delivered a【C1】______to a subordinate (下属) with a voice-mail message? Flown by plane across the country just to deliver important news in person? The various communication options at our fingertips today can be good for【C2】______and productivity—and at the same time very troublesome. With so many ways to communicate, how should a manager choose the one that’ s best—【C3】______when the message to be delivered is bad or unwelcome news for the recipient? We’ ve【C4】______business communication consultants and etiquette (礼仪) experts to come up with the following guidelines for【C5】______using the alternative ways of delivering difficult messages.
    First of all, choose how personal you want to be. A face-to-face communication is the most【C6】______Other choices, in descending order of personalization, are: a real-time phone call, a voice-mail message, a handwritten note, a typewritten letter, and the most【C7】______is email. Some of these may change order according to the【C8】______situation or your own preferences: for example, a handwritten note might seem more personal than voice-mail. How do you decide on the best choice for the difficult message you’ve got to deliver? "My【C9】______concern is: How can I soften or civilize this message?" says etiquette expert Dana Casperson. " So when I apologize, I usually choose in-person first, or a phone conversation as my top alternative, and maybe a handwritten note next. Apologizing by email is something I now totally【C10】______"
A) avoid I) reward
B) convenience J) silent
C) effectively K) specific
D) escape L) surveyed
E) intimate M) unfriendly
F) particularly N) warning
G) primary O) witnessed
H) prompt
【C2】
选项
答案B
解析 由空格前的短语be good for及空格后的productivity可知，介词for后面应该跟名词，因此空格处应填入名词。结合句意，“如今我们手边有各种各样的通信方式可供选择，既______又高效”。由此可推断，这里是说各种各样的通信方式给我们带来的好处，备选项中只有convenience(方便，便利)符合句意，故答案为B。
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大学英语四级

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