首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】_____ for it, the fir
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】_____ for it, the fir
admin
2015-02-07
24
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s【B1】_____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will【B2】_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her【B3】_____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor,【B4】_____ he or she has a just claim. Consumers should complain in【B5】_____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can【B6】_____ what is wrong with the item in【B7】_____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong,【B8】_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the【B9】_____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can【B10】_____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
【B4】
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
assuming
解析
转载请注明原文地址:https://jikaoti.com/ti/p34FFFFM
0
大学英语四级
相关试题推荐
A、Inshoppingcentersorchurches.B、Incommunityorparkinglots.C、Onplaygroundsorcountrygrounds.D、Inpublicparksoron
A、Theydidn’tliketodohousework.B、Theireffortswereunnoticedbythewoman.C、Theywereverytiredafterawholeday’swork
A、Theysharedmutualfriendsinschool.B、Theyhadmanyinterestsincommon.C、Theysharedmanyextracurricularactivities.D、Th
Disappointment,asuncomfortableandevenpainfulasitcanbeforus,isessentialandimportantonourjourneyofgrowth.Maki
Disappointment,asuncomfortableandevenpainfulasitcanbeforus,isessentialandimportantonourjourneyofgrowth.Maki
Junkfoodiseverywhere.We’reeatingwaytoomuchofit.Mostofusknowwhatwe’redoingandyetwedoitanyway.Sohere’
A、Fromthenewspaper.B、Fromherclassmates.C、Fromherfriends.D、Fromtheman.A细节题。女士说上周从报纸上读了一些有关学生运动联合会的东西,也就是说她对“学生运动联合会”的
Whenaconsumerfindsthatanitemsheorheboughtisfaultyordoesnotliveuptothemanufacturer’s【B1】______forit,thefir
A、Heisindifferentoftheinterview.B、Heisworriedabouttheresult.C、Heisconfidentabouthisperformance.D、Heisangryw
A、Shedoesn’tlikeentertainmentprograms.B、Shebelieveslisteningnewsbroadcastisbeneficial.C、Shedoesn’tthinkitisapi
随机试题
1982年宪法规定:“国务院每届任期间_________相同。”
(2005年第129题)胸膜腔内负压有助于
当婴儿腹泻脱水和酸中毒基本纠正时,突然发生惊厥应首先考虑()
单位工程施工阶段的划分一般有()。
2017年12月1日,甲公司为购置环保设备申请政府补助,当月获得财政拨款300万元,计入递延收益。交付使用后,2018年度甲公司对该设备计提折旧50万元计入管理费用,分摊递延收益30万元。假定甲公司选择总额法进行会计处理。不考虑其他因素,该事项对甲公司20
宋体和罗马字体共有的特征有()
【2015河北张家口】道德教育的认知模式是现代教育理论中流行最为广泛、占据主导地位的教育学说。
下列关于公文的说法,正确的是()。
运动时,机体工作能力逐步提高是因为( )
下列选项中,属于洗钱罪上游犯罪的有()(2013年一法专一第23题)
最新回复
(
0
)