• You will hear five short recordings. Each speaker is saying what a manager must do to achieve success. • For each recording, d

Woman: Well, if you don’t know what your aims are, how can you achieve anything? The secret is to decide what your priorities are first. Of course, it’s essential that everyone in your team knows what you’re aiming for. Then you can work out a plan of action to reach these aims.

Woman: Achieving success is simpler than we all think. Above all, a manager needs to make sure that everyone is clear about what it is that their post involves. Every employee needs to know exactly what their functions and their responsibilities are. Then that’s one less thing to worry about, and they can get on with their work.