Dear Mr. Baynard, We have received your e-mail request to cancel your Internet service with VK Comm. As you may be aware however

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问题 Dear Mr. Baynard,
We have received your e-mail request to cancel your Internet service with VK Comm. As you may be aware however, you have an outstanding【K1】______of $216.80 for the past 5 months of service. In order to cancel your service and remove your account from our records, this balance【K2】______. Otherwise your service will continue and the service bills will be accumulated each month. Additionally, your cancellation of the contract before the one-year period means an early cancellation fee will have to be added. Please see the enclosed bill【K3】______a detailed summary of the charges.
Murdock Bale Customer Accounts
【K1】

选项 A、maximum
B、price
C、adjustment
D、balance

答案D

解析 对于这类问题,只有掌握了词义才能选出正确答案。在提出解除申请时,对方回答“还有欠款”,所以(D)balance是正确答案。baIance是“均衡”的意思,在会计方面指的是“轧账,数额;差额,结欠”等。所以要是说balance sheets的话,就是指“资产负债表”。在这里指的是还没有支付的应付金额。
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