We have received your letter complaining our delay of shipment, and we are very sorry that we have not been able to deliver your

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问题 We have received your letter complaining our delay of shipment, and we are very sorry that we have not been able to deliver your order on time. The delay was caused by the belated arrival of some of the raw materials. It is on account of the reasons entirely beyond our control. We are glad, however, that your order will be ready for shipment next week, and we hope that they will arrive in time for the season.

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答案您抱怨本公司延迟装运的函件,我们己收到。我们对于未能按您的订单准时出货深表歉意。此次延误,源于一个我们完全不能控制的原因:部分原料的迟抵。不过,令人高兴的是,贵公司所订货品下周将可准备装运,我们希望能赶在本季之前及时抵达。

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