首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the fi
admin
2013-10-20
28
问题
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) _____ for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2)_____ results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) _____, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) _____ he or she has a just claim. Consumers should complain in (5) _____, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) _____ what is wrong with the item in (7) _____. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8)_____ by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) _____ should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) _____ to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
(8)
When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s (1) claim for it, the first step is to present the guarantee at the store of purchase. In most cases, this action will (2) produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her (3) complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, (4) assuming he or she has a just claim. Consumers should complain in (5) whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can (6) demonstrate what is wrong with the item in (7) question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, (8) rather than by making general statements. The store manager may advise the consumer to write to the manufacturer. If so, the (9) consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can (10) threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.
选项
答案
rather than
解析
转载请注明原文地址:https://jikaoti.com/ti/euQFFFFM
0
大学英语四级
相关试题推荐
A、Itisinthecenterofthecampus.B、Ithasinformationaboutthecampus.C、Itshouldhaveamapofthecity.D、ItProbablyha
A、Listeningtotheradio.B、Lookingatthephotos.C、Watchingtelevision.D、Readingnewspaper.C[听力原文]W:Theremustbeastorm
Languagebarrierspresentavarietyofchallengesforchildrenofanyage.InHoustonalone,bilingualeducationprogramshave
Thefirstmanwhocookedhisfood,insteadofeatingitraw,livedsolongagothatwehavenoideawhohewasorwherehelived
TheFrenchpolicearelegallyentitledto______anyone’smovementsattheirwill.
A、Havingtherightqualificationsandexperience.B、Workingfromteninthemorninguntiltwointheafternoon.C、Writinganadv
Theissuepriceofthecompany’sshares_____________(对许多人来说太高了).
Studiesoffriendshipseemtoimplicatemorecomplexfactors.Forexample,onefunctionfriend-shipseemstofulfillis【C1】____
A、Shedidn’tunderstandwhatJanewassaying.B、Janeshouldhavebeenmoreactive.C、Janeneedstraininginpublicspeakingless
Smokingisharmfultoourhealthandisextremelyhazardoustochildren.Parentswhosmokeoftenopenawindoworturnonafan
随机试题
马斯洛是人本主义心理学的创始人之一,他认为,个体成长发展的内在力量是动机,而动机又由多种不同性质的需要组成,各种需要之间有高低层次之分。()
下列何种情况下,患者应进行垂体兴奋试验,以区别病变是在垂体或在丘脑下部
地黄蒸制可采用()。
大体积混凝土工程适用水泥为()。
月末在产品的约当产量为( )。若企业月末账面在产品成本计算错误,下列表述中正确的有( )。
应届毕业大学生吴某,毕业后应聘到一家高科技电子公司甲公司工作,双方签订了2年的固定期限劳动合同,工资4000元。人职后甲公司支付了培训费12000元,对吴某进行了一个月的专业技术培训,同时,甲公司与吴某签订了一份培训协议,协议约定吴某须在甲公司服务3年
教师劳动最具影响力的手段是()。
下列关于ICMP的描述中,错误的是()
Ihavebeentryingtoquitsmoking.
WillChineseReplaceEnglish?ChineselanguagehasmanyadvantagesoverEuropeanlanguagesandthespeakerthinksChineseispos
最新回复
(
0
)