Why Have Formal Documents? First, writing the decisions down is essential.Onlv when one writes do the gaps appearand the(71)

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问题                                   Why Have Formal Documents?
    First, writing the decisions down is essential.Onlv when one writes do the gaps appearand the(71)protrude(突出).The act of writing turns out to require hundreds ofmini一decisions, and it is the existence of these that distinguishes clear, exact policies fromfuzzy ones.
    Second, the documents will communicate the decisions to others.The manager will becontinually amazed that policies he took for common knowledge are totally unknown by somemember of his team.Since his fundamental job is to k.eep everybody going in the
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direction, his chief daily task will be communication, not decision一making, and his documentswill immensely(73)this load.
    Finally,a manager’s documents give him a data base and checklist.By reviewing them(74)he sees where he is,and he sees what changes of emphasis or shifts in direction are needeD.The task of the manager is to develop a plan and then to realize it.But only the written plan is precise and communicable.Such a plan consists of documents on what, when, how much, where, and who.This small set of critical documents(75)much of the manager’s work.If their comprehensive and critical nature is recognized in the beginning, the manager can approach them as friendly tools rather than annoying busywork.He will set his direction much more crisply and quickly by doing so.
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选项 A、inconsistencies
B、consistencies
C、steadiness
D、adaptability

答案A

解析
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