Some doctors are taking an unusual new approach to communicate better with patients—they are letting【C1】________read the notes t

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问题     Some doctors are taking an unusual new approach to communicate better with patients—they are letting【C1】________read the notes that physicians normally share only with each other.
    After meeting with patients, doctors typically jot【C2】________notes on a range of topics, from musings about possible diagnoses to observations about【C3】________a patient is getting along with a spouse. The notes are used to justify the bill, and may be audited. But the main idea is to have a written record【C4】________insights into the patient’s condition for the next visit or for【C5】________doctors to see.
    A study currently under way,【C6】________the OpenNotes project, is looking at what happens【C7】________doctors’ notes become available for a patient to read, usually【C8】________electronic medical records. In a report on the early【C9】________of the study, published Tuesday in the Annals of Internal Medicine, researchers say that inviting patients to review the【C10】________can improve patients understanding of their own health and【C11】________them to stick to their treatment regimens【C12】________closely.
    But researchers【C13】________point to possible, downsides: Patients may panic if their doctor speculates【C14】________writing about cancer or heart disease,【C15】________to a flood of follow-up calls and emails. And doctors say they worry that some medical terms can be taken the【C16】________way by patients. For instance,【C17】________phrase "the patient appears SOB"【C18】________to shortness of breath, not a derogatory designation. And OD is short for oculus dexter, or right eye,【C19】________for overdose.
    Medical providers have been stepping up efforts to improve doctor-patient communication, in part【C20】________studies show it can result in better patient outcomes. The introduction of electronic medical records in recent years has helped to achieve that.
【C18】

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答案refers

解析 “refer to”为固定搭配,意为“涉及,提及”。注意这里的时态应该是一般现在时,主语是the phrase,故要用refer的第三人称单数。
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