Where does this conversation most likely take place?

M: Hi, I have a reservation for a double-bed, non-smoking room. And the name of reservation should be under Steve Johnson.
W: Well, let me see, it seems there is no Johnson listed for tonight. Is there any other name you’re your reservation may list under?
M: No, here is the confirmation number, would that help? It is 898007; I had the room booked with a visa card.
W: Ah, yes, here it is, a standard double room, non-smoking on the 3rd floor.