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Public image refers to how a company is viewed by its customers, suppliers, and stockholders, by the financial community, by the
Public image refers to how a company is viewed by its customers, suppliers, and stockholders, by the financial community, by the
admin
2019-06-10
27
问题
Public image refers to how a company is viewed by its customers, suppliers, and stockholders, by the financial community, by the communities【C1】______it operates, and by federal and local governments. Public image is controllable 【C2】______ considerable extent, just as the product, price, place, and promotional efforts are.
A firm’ s public image plays a vital role in the 【C3】______ of the firm and its products to employees, customers, and to such outsiders【C4】______stockholders, suppliers, creditors, government officials, as well as【C5】______special groups. With some things it is impossible to【C6】______all the diverse publics: for example, a new highly automated plant may meet the approval of creditors and stockholders, 【C7】______it will undoubtedly find【C8】______from employees who see their jobs 【C9】______. On the other hand, high quality products and service standards should bring almost complete approval,【C10】______low quality products and【C11】______claims would be widely looked down upon.
A firm’s public image, if it is good, should be treasured and protected. It is a valuable【C12】______that usually is built up over a long and satisfying relationship of a firm with publics. If a firm has learned a quality image, this is not easily【C13】______or imitated by competitors. Such an image may enable a firm to【C14】______higher prices, to win the best distributors and dealers, to attract the best employees, to expect the most【C15】______creditor relationships and lowest borrowing costs. It should also allow the firm’s stock to command higher price-earnings【C16】______than other firms in the same industry with such a good reputation and public image.
A number of factors affect the public image of a corporation.【C17】______include physical【C18】______, contacts of outsiders【C19】______company employees, product quality and dependability, prices【C20】______to competitors, customer service, the kind of advertising and the media and programs used, and the use of public relations and publicity.
【C8】
选项
A、support
B、identification
C、compliment
D、resistance
答案
D
解析
考查名词辨析。本句中,两个分句是转折关系,而且作为利益对立双方creditors and stockholders和employees,他们对待工厂自动化的态度也是对立的。前者有单词approval(赞成)表明态度,后者的态度就应是resistance“抵抗,反对”,因此答案为D。support“支撑,支持,维持,赡养”;identification“辨认,鉴定,证明,视为同一”;compliment“称赞,恭维,致意,问候”,均不符合题意。
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考研英语一
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