• Look at the form below. • Some information is missing. • You will hear a man phoning the Human Resources Department of his com

F: Human Resources.
M: Hello, Steven Spence here. I understand you’ve managed to recruit a new assistant for my office.
F: Yes, Steven, would you like to take down the details?
M: Please. Can I have her surname?
F: Well. it’s Shappen, S-H-A-double-P-E-N, and it’s Ms.
M: That’s an unusual name. OK. Now, can she begin on the fourth of July, as I requested?
F: Ah, good news there. We’ve actually been able to bring that forward to the twenty-eighth of this month.
M: June? Oh, that’s great. We’re so busy, and it’ll make a real difference.
F: I’ve got everything set up for her.
M: A phone line?
F: Yes, and she’ll be on extension five-four-five-o. We’ve used all the five-four-fours.
M: Oh, right. And what about email?
F: Easy. Her address will be Rachel — that’s R-A-C-H-E-L ...
M: ... and then at Horsham-dot-com.
F: Right, as normal. We haven’t got any other Rachels. And then there’s her password ...
M: Oh, for the network?
F: Uh-huh, it’s F-T-Z-O-SEVEN-NINE.
M: Oh, mine’s just numbers.
F: We’ve got a new system now.
M: I see. And her pay?
F: Yes, she’ll be getting seventeen thousand, two hundred and fifty.
M: Fine. Well, I’d like to send her a letter to welcome her.
F: Good idea. She lives at a hundred and sixty-three-B, West Street. That’s Kenford.
M: OK, thank you very much.
F: No problem.