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  3. You have bought a washing machine, but it does not work. Write a letter to the manager of the store to 1) state your case, and

You have bought a washing machine, but it does not work. Write a letter to the manager of the store to 1) state your case, and

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问题 You have bought a washing machine, but it does not work. Write a letter to the manager of the store to
1) state your case, and
2) suggest your solution to the problem.
You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address. (10 points)
选项
答案 A Letter of Complaint Jan. 19th, 2013 Dear Manager, Last week I bought a washing machine at your store and when I got it home it did not work. When I tried to return it to the store, I was told that I could not get my money back. The sign in your store says that money is refunded within 7 days and I returned my goods within that time. I insist that you return the money and take back the damaged washing machine. If I do not get a satisfactory response soon, I will complain to the Consumer Protection Association. Please contact me at (010) 82073660. Sincerely, Li Ming (106 words)
解析 在第一段中作者对自己所购买物品以及该物品的问题交代得十分清晰，这种清晰的交代方法是投诉信第一段所必备的要素。
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