2. 外语
  3. There are two business letters here. After reading them, you are required to complete the answers that follow the questions (No.

There are two business letters here. After reading them, you are required to complete the answers that follow the questions (No.

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问题 There are two business letters here. After reading them, you are required to complete the answers that follow the questions (No. 56 to No. 60). You should write your answers (in not more than 3 words) on the Answer Sheet correspondingly.
Letter 1
                                                                June 10, 2006
Dear Sir or Madam,
    Last night the central heating system that you installed (安装) in our factory exploded. The explosion caused a great deal of damage and our stock of fashion clothes has been completely ruined.
    We must insist that you replace the heating system immediately and pay for our damaged stock, valued at $ 400,000.
    We look forward to your reply.
                                                                Yoursfaithfully,
                                                                Bill Black
                                                                Assistant Manager
Letter 2
                                                                June 15, 2006.
Dear Mr. Black,
    We are writing in connection with the recent explosion at your factory.
    We would like to point out that we have been manufacturing heating systems for over 25 years and we have never had a complaint before. We have asked a surveyor to find out the cause of the explosion.
    We are hoping that we can provide you with a satisfactory answer soon.
                                                                Yours sincerely,
                                                                MaryMiller
                                                                Service Manager
选项
答案exploded
解析 信的第一句话说“Last　night the central heating system that you installed in our factory exploded．”，由这句话可知，此处应该填写exploded。
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