•Look at the form below. •You will hear a staff development officer booking a new member of staff on an in-house training course

M: ABP In-House Training, Mike speaking. Good morning.
F: Good morning, Mike. This is Kim here, from Human Resources. We’ve got someone new starting in the Accounts Department and I’d like to book her on the course on financial statements.  Is there a place for her on the next course?
M: Well, it depends. We actually run two courses, one for beginners, and there’s also an advanced course, but she’ll have to be a qualified accountant to go on that.
F: Yes, she’ll actually need the advanced one.
M: OK, that should be all right. Can you give me her name, please?
F: Amy Choi.
M: And her job title?
F: Junior accountant.
M: Now, we’d like to consult with her line managers to ensure that the courses meet staff needs. Who is her line manager?
F: Mr. Lim, he’s the Accounts Manager.
M: OK, then. I think that’s all I need for now. I’ll send you confirmation of this hooking and the dates in the internal mail.
F: That’s very helpful. Thank you very much. Good-bye.
F: Good-bye.