Look at the notes below. Some information is missing. You will hear a presentation on two companies. For each question(16-22), f

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问题 Look at the notes below.
Some information is missing.
You will hear a presentation on two companies.
For each question(16-22), fill in the missing information in the numbered space using a word, numbers or letters.
After you have listened once, replay the recording.
Presenter:
A【B1】______in managing change named【B2】______from【B3】______.
Content:
Discuss an【B4】______between TransWest and Air Pacifica.
Details:
(i)TransWest Airlines is a company located in【B5】______, and Air Pacifica is based in Hong Kong.
(ii)Two airlines have hired an【B6】______to help alliance work.
(iii)Discussion is mainly on【B7】______.
【B7】
Anna:
    Welcome everybody here in Seattle, to those of you in New York and Hong Kong who’ve just joined us on video conference link, let me introduce myself. My name is Anna. 1 am a specialist in managing change from the Superman Consulting Group. Trans West and Air Pacifica have hired us to try to ensure that the alliance between your companies is a success — the success we all want it to be.
Another Voice:
    Trans west Airline has grown fast in the United States. To help it go global, it is entering an alliance with Hong Kong-based Air Pacifica. The two airlines have hired an external consultant to help ensure that alliance works. One key area is airline catering and the two airlines have very different approaches. Trans West uses outside suppliers, whereas Air Pacifica handles all its catering in-house. Trans West uses Omega Flight Services as its outside supplier for all its catering in the UK and Europe. The alliance could mean much more business for Omega, if they can cope.

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答案catering

解析 推断题。 “One key area is airlinecatering and the two airlines have very differentapproaches”中key area的意思“关键领域”,从而可以推断出这个主要讨论的问题就应该是catering。
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