What is the man calling about?

Mr. Benedict. This is Alex Bilbo from customer service at FedEX. Unfortunately we are unable to complete the shipment of your package as the contents of the package are considered hazardous material and not allowed to be shipped without special approval from the U.S. Government. Your package is being returned to the FedEX outlet nearest to your business, which is 1562 Industrial Avenue, in Lachine. It will arrive in the next two days and you will be notified when it arrives. You will receive a full refund and we apologize for any inconvenience.