Message Two (Questions 5—8) Reservation Card To: John Smith From: Mary Date: 16th May Time: 2:15 p.m

Message Two (Questions 5—8)
F: Hello. Newton Health Centre. Can I help you?
M: Yes. I’d like to speak to Dr. Smith’s receptionist, please.
F: Yes.
M: This is David Parker. I have been having some chest pains recently.
F: Well. Mr. Parker. What can I do for you?
M: I would like to make an appointment to see the doctor.
F: Yes. Would Monday morning suit you?
M: Monday is the 20th of May. OK. At what time?
F: Is 8:30 OK for you?
M: Yes, that’s fine.
F: What’s your name again please?
M: David Parker. D—A—V—I—D, P—A—R— K—E—R.
F: Thank you. Dr. John Smith will see you at 8:30 on Monday.