How to Build a Strong Team Spirit 1. Three principles to building a team ■ Teamwork is based on 【T1】______ 【T1】_

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问题 How to Build a Strong Team Spirit
1. Three principles to building a team
■ Teamwork is based on 【T1】______                 【T1】______
■ Team spirit stems from 【T2】______                 【T2】______
■ Team members must 【T3】______ the culture.             【T3】______
2. Ways to building a team
■ 【T4】______people fit team culture                 【T4】______
■ Use 【T5】______ and pre-employment assessments           【T5】______
■ Let everyone know where you’re going
■ Make every team member part of the 【T6】______          【T6】______
■ Hold the team 【T7】______ results                 【T7】______
■ Establish clear team and individual expectations
■ Keep communication lines open
■ Encourage 【T8】______ communication               【T8】______
■ Resolve team conflicts 【T9】______                 【T9】______
■ Correct performance, attitude or ethics problems
■ Keep morale high
■ Recognize 【T10】______                    【T10】______
【T6】
How to Build a Strong Team Spirit
No man is an island, especially in a business organization. Whether you are the CEO or the cleaning lady, in an organization you have to consider yourself as part of a team in order for a business to function smoothly. As we know, creating a team environment in a company does not come easy. To effectively build teams, it is important to remember three principles:
Teamwork is based on a company’s culture. Companies that encourage open, honest communication and foster employee interaction are in a better position to have good teamwork among employees. Team spirit comes from the top. Building effective teams with the right attitude stems from the highest levels of an organization. Only by flattening the traditional organizational pyramid can one expect to instill the right team culture.
The staff must fit the culture. Some people are team players and some aren’t. It’s partly a question of personality and partly a matter of training. One person in the team with the wrong attitude can frustrate and even do harm to the effort of the entire team.
Teams are not born, they’re built. Here’s how to go about building an effective team.
First, start at the beginning-- Hire people who fit into the company’s team culture. Use interviews and pre-employment assessments well to determine a person’s personality and traits. Look for cooperation and a willingness to listen in order to determine whether an applicant can work well in a team environment.
Second, let everyone know where you’re going-- This means making employees part of the strategic planning process and making sure they understand the goals. It’s important that every team member buys into the plan.
Third, hold the team accountable for results-- Establish clear team and individual expectations. Make sure everyone understands that it’s the result of the team’s work that counts. Base your reward system on the team’s ability to achieve its goals. Provide individual recognition based on contribution to the team effort.
Fourth, keep communication lines open-- Encourage frank and open communication among team members and management. Solicit ideas and suggestions from team members on ways to better achieve the team’s goals.
Fifth, resolve team conflicts immediately-- Work to correct performance, attitude or ethics problems of individual team members when it is possible. If the person just doesn’t fit into the team mold, replace him or her with one who does in order to protect the integrity of the team.
Sixth, keep morale high-- Team members function best when their individual contribution to the team are recognized. This, in turn, leads to a strengthening of the team spirit among its individual members. Making employees realize that they are part of one team is the best antidote to an insular, narrow-minded work attitude. This will create a willingness on the part of everyone to pull in one direction, regardless of the job or task at hand.
With all the advice, I believe it is resourceful enough. Now, it is your turn to think how to use the knowledge I offered to build your own team.

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答案strategic planning process

解析 本题考查建立团队的第二个方法,录音提到第二个做法是要让员工成为战略规划过程(strategic planning process)的一部分,确保其了解团队的目标,所以strategic planning process是本题答案。
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