According to the man, what is the problem with the shirt?

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问题 According to the man, what is the problem with the shirt?
  
M: Hi. I ordered a shirt from your online shop a week ago, but I found a stain on it this morning.
I tried to get rid of it, but it wouldn’t go away.
W: We’ll be happy to help you with the problem. First, can you tell me your name and phone number, please?
M: My name is Isaac Wilson, and my phone number is 555 -8395.
W: Thank you. I’ll e-mail you a shipping label that is printable. You can use the label when you send the item back to us. That way, you won’t have to pay for the return shipping. Would you like us to exchange it for a new one or give you a refund?

选项 A、The date of purchase
B、The man’s personal information
C、The name of the courier
D、The price of the item

答案B

解析 听到男子说在衬衫上发现污渍,女子首先表示愿意提供帮助,接着说,“First,can you tell me your name and phone number,please?”问对方的名字和电话号码。由此可知将name and phone number替换为personal information的(B)是正确答案。
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