A、Writing work reports. B、Working on weekends. C、Giving presentations. D、Dealing with angry customers. D信息明示题。男士询问女士的工作是否困难;女士表示

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问题  
M: How shall we go to the city center?
W: Let’s walk there. It’s not far from here.
Q: How will the two speakers go to the city center?
M: Is your job difficult?
W: Yes, it’s hard to deal with angry customers.
Q: What is the difficult part of the woman’s job?

选项 A、Writing work reports.
B、Working on weekends.
C、Giving presentations.
D、Dealing with angry customers.

答案D

解析 信息明示题。男士询问女士的工作是否困难;女士表示困难,并指出很难应对愤怒的顾客。由此可知,女士工作的困难之处在于需要应对愤怒的顾客,因此确定本题的答案为D)“应对愤怒的顾客”。对话中没有提及女士需要A)“撰写工作报告”、B)“在周末工作”,也没有提及女士需要C)“进行业务陈述”,因此均可排除。
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