首页
外语
计算机
考研
公务员
职业资格
财经
工程
司法
医学
专升本
自考
实用职业技能
登录
外语
What makes a group intelligent? You might think a group’s IQ would be simply the average intelligence of the group’s members, or
What makes a group intelligent? You might think a group’s IQ would be simply the average intelligence of the group’s members, or
admin
2014-08-29
17
问题
What makes a group intelligent? You might think a group’s IQ would be simply the average intelligence of the group’s members, or perhaps the intelligence of the team’s smartest participant. But researchers who study groups have found that this isn’t so.
Rather, a group’s intelligence emerges from the interactions that go on within the group. A team’s intelligence can be measured, and like an individual’s IQ score, it can accurately predict the team’s performance on a wide variety of tasks. And just as an individual’s intelligence is expandable, a group’s intelligence can also be increased. Here are five suggestions on how to guide the development of smart teams:
Choose team members carefully. The smartest groups are composed of people who are good at reading one another’s social cues, according to a study led by Carnegie Mellon University professor Anita Williams Woolley and published in the journal Science.
Talk about the "how". Many members of teams don’t like to spend time talking about "process" , preferring to get right down to work—but Woolley notes that groups who take the time to discuss how they will work together are ultimately more efficient and effective.
Share the floor. In the most intelligent teams, found Woolley, members take turns speaking. Participants who dominate the discussion or who hang back and don’t say much bring down the intelligence of the group. Alex Sandy Pentland, an MIT professor who studies group dynamics, has found that in smart teams, members connect directly with one another—not just with the team leader— and they’re constantly engaging in " back channel" or side conversations that supplement the main discussion.
Boost informal social connections among members. The smartest teams spend a lot of time communicating outside of formal meetings, says Pentland. He tells of a call center where team members’ coffee breaks were staggered across the workday. Changing the schedule so that all members had a coffee break at the same time led them to do their work more efficiently and feel more satisfied with their jobs.
Be open to external influences. In the most successful groups, Pentland discovered, team members regularly take off on their own to explore and discover. They then bring that information back to the group, stimulate the group’s work with fresh insights from the world outside the conference room.
What can be inferred from the case of a call center told by Pentland?
选项
A、Coffee breaks should be guaranteed to team members across the workday.
B、Informal social contacts among members establish more efficient work.
C、Team leaders’ informal meetings with members should be cancelled.
D、Coffee breaks make members more efficient and satisfied with their jobs.
答案
B
解析
推理判断题。本题考查朋特兰德提及呼叫中心这一案例的意义。由定位句可知,在呼叫中心修改了时间表,让所有员工的喝咖啡休息时间都在同一个点上之后,员工们工作起来更有效率,并且对自己的工作感到更满意。B)中的informal social contacts among members对应第六段首句提出的观点,establish more efficient work对应第六段末句中的do their work more efficiently,故为答案。A)“团队成员在工作日应该享有喝咖啡休息时间”和C)“团队领导者与成员之间的非正式会议应该被取消”都不是朋特兰德提及呼叫中心这一案例的用意,故排除;D)“喝咖啡休息时间使成员工作更高效、对工作更满意”是对定位句的过度推断,在呼叫中心的喝咖啡休息时间错开的时候,员工工作并没有更高效,而休息时间在同一个点,即成员之间有机会进行私下沟通时,他们丁作才更高效,所以这是团队成员私下沟通而非喝咖啡休息时间的作用,故排除D)。
转载请注明原文地址:https://jikaoti.com/ti/Ei9FFFFM
0
大学英语四级
相关试题推荐
IsEQMoreImportantthanIQ?1.许多人认为情商(EmotionalQuotient)比智商(IntelligenceQuotient)更重要2.我的观点
WanttoKnowYourDiseaseRisk?CheckYourExposomeA)Whenitcomestohealth,whichismoreimportant,natureornurture?Youm
A、Theyhaveenoughtimeleft.B、Theyaregoingtothetrainstation.C、Themanwasworriedaboutthetime.D、They’llhavetospe
Astudyhasfoundthathavingsmallchildrencanmakeittoughertokeepupahealthydietandexercisehabits.Morethan1,500
A、Itwillcausedamagetohealth.B、Itisbecomingamoreseriousproblemonlyforkids.C、Itisbecomingalessseriousproblem
Britonsareincreasinglyentertainingguestsathomewithdinner,filmandkaraokenights,(1)______bytelevisionshowsoncookin
Researchonfriendshiphasestablishedanumberoffacts,someinteresting,someevenuseful.Didyouknowthattheaveragestud
A、Theirrecentsituations.B、Thebeautifulviewsinautumn.C、Variouscolorsoftreeleaves.D、Colorchangesoftreeleavesina
Trafficlightsarecrucialtoolsforregulatingtrafficflow.Theyarenot,however,perfect.Atunmanagedjunctions,apattern
随机试题
预应力的作用是使混凝土构件在使用荷载作用下不开裂或着推迟开裂或着减小裂缝宽度。()
男孩,体重10.1kg,身高76.0cm,出牙8颗。该男孩最可能的年龄是
主要在小肠黏膜细胞生成的脂蛋白是
原发性醛固酮增多症患者可出现下列哪些症状()
关于胆汁,描述错误的是
阴凉处系指不超过()。
税务师代建个体工商业户简易账,按照制度规定除设置简易会计科目核算外,还要按月编制并向主管财政、税务机关报送的报表是()。
医务社会工作的主要目的包括()。
2001年,英国《经济学人》在报道非洲时的标题是“无望的大陆”。2011年,这个标题换成了“崛起的大陆”。进入21世纪以来,非洲成为全球经济增长最快的地区之一。中国同非洲的经贸合作,至少拉动了非洲20%的国内生产总值增长,中非双方都从合作中受益。要和平不要
在结构化方法中,用数据流程图(DFD)作为描述工具的软件开发阶段是()。
最新回复
(
0
)