Look at the notes below. Some information is missing. You will hear a man discussing an order from an office supply company. For

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问题 Look at the notes below.
Some information is missing.
You will hear a man discussing an order from an office supply company.
For each question(9-15), fill in the missing information in the numbered space using a word, number or letters.
After you have listened once, replay the recording.

(12)
Woman: Hello, Wilson’s Office Supplies.
Man: Hello, this is Gillmann International. I’m afraid the desk you delivered last week is too large. Could I change it for a smaller one?
Woman: Yes, certainly. What is the name again?
Man: Gillmann International, spelt G-I-double L-M-A-double N.
Woman: Right. What’s the date of that order?
Man: The invoice is dated the fifth of July ... I can give you the order number: DT one, nine, oh, double five.
Woman: Yes, here it is. Have you a copy of our catalogue there? You ordered the hundred and thirty-seven point five centimetre desk, didn’t you?
Man: Yes, that desk is too wide. It’s the smaller one I need - one hundred and thirty-one centimetres wide.
Woman: Yes, that’s reference number ZY double eight-three-two-oh.
Man: Yes, fine. And could you collect the other one when you deliver the new desk?
Woman: Yes. This desk is cheaper, it’s a hundred and seventy-nine pounds ninety-nine ... so that’ll be ... a hundred and sixty-two pounds with your normal ten-per-cent discount.
Man: Good. Could you credit our account?
Woman: Yes, that’ll be twenty-seven pounds. We could deliver the new desk next Thursday, the fourteenth, or the following week on the nineteenth.
Man: Um, the later date is best. You’ve got our address.
Woman: Yes. We’ll put the credit through after delivery.
Man: Good. Thanks for your help . . .

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答案ZY88320

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