All people have some ability to manage their health and the health of those they care for. Meanwhile, with the increasing【S1】___

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问题     All people have some ability to manage their health and the
health of those they care for. Meanwhile, with the increasing【S1】______
complexity of health information and health care settings, most
people need additional information, skills, and supportive
relationships to follow their health needs.【S2】______
    Disparities in access to health information, services, and
technology can result in low usage rates of preventive services, less【S3】______
knowledge of chronic disease management, higher rates of
hospitalization, and poorer reporting health status.【S4】______
    Both public and private institutions are increasingly using the
Internet and the other technologies to streamline the delivery of【S5】______
health information and services. This results in even greater need for【S6】______
health professionals to develop additional skills in the understanding
and use of consumer health information.
    The increase in online health information and services
challenge users with limited literacy skills or limited experience【S7】______
using the Internet. For many of these users, the Internet is stressful
and overwhelming—even accessible. Many of this stress can be【S8】______
reduced through the application of evidence-based best practices in
user-centered design.
    In addition, despite increased access to technology, other
forms of communication are essential to ensure that everyone,【S9】______
including non-Web users, is able to obtain, process, and
understand health information to make good healthy decisions.【S10】______
These include printed materials, media campaigns, community
outreach, and interpersonal communication.
【S9】

选项

答案ensure—ensuring

解析 动词形式错误。are essential to的意思是“对于……是必不可少的”,在这里to为介词,而非不定式符号,后面应使用动名词形式,故将ensure改为ensuring。
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