Motivating Your Retail Sales Staff in Slow Times Always get input from your staff at these meetings and have some fun with a

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问题                 Motivating Your Retail Sales Staff in Slow Times
    Always get input from your staff at these meetings and have some fun with a creative brainstorming session that puts everyone’s ideas to work. Let your staff know【C1】______your door is always open【C2】______ support them and listen to their ideas and concerns. Create a family【C3】______where people can feel they trust and support one another【C4】______the good times and the bad.
    All work, and no play, can make for a dull day.【C5】______take your business too seriously. Lighten up, relax and enjoy some free time【C6】______ your retail business is not in full swing. If you can’t stand【C7】______around in during the down times—get out of the store and take a short vacation【C8】______attend workshops to build your business. Make【C9】______to plan for a lot of relaxation time to refocus.
    Discover new ways to look deeper into your business and focus on【C10】______you are thankful for and where you plan to go in the future. Upon your return,【C11】______ your new discoveries with your sales staff during a fun and relaxed meeting. They will pick up on your motivation and feel more【C12】______ about their own future within your organisation.
【C9】

选项 A、sure
B、certain
C、definite

答案A

解析 本题考查动词搭配。根据上文提的建议可知,此处要表达:“确保制定足够的放松计划以便日后重新集中精力工作。”B项意为“弄清楚”,C项强调“明白无误、不可怀疑”,两者不合文意,可排除。make sure意为“确保,保证”,故答案为A。
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