•You will hear three conversations. •Write down one or two words or a number in the numbered spaces on the notes or forms. •Afte

A: I wonder if you’d mind telling me your full name please, Miss Norcross?
B: Helen Ann Norcross.
A: How do you spell Norcross?
B: N-O-R-C-R-O-S-S.
A: Thank you. Now let me see. Uhmm, you were an English major, weren’t you?
B: Yes, that’s right. I graduated from San Francisco State College.
A: When was that?
B: In 1980.
A: So you’ve been out of school for about 4 years.
B: Right.
A: And could you tell me what kind of office experience you’ve had?
B: Well I’m working for Singapore Airlines at the moment, in their San Francisco office.
A: And what do you do there exactly? B: I’m in ticket sales:
A: I see. And how long have you been with them?
B: For three years.
A: And would you mind telling me your present salary?
B: I’m making eleven hundred a month at present.
A: Eleven hundred. Uh huh. OK, well, you’ve read the job description for this position...