你(Li Yuan)刚收到订购的一件商品,但是发现质量有问题,请你写一封投诉信,内容包括: (1)商品名称、订购时间、地点和价格; (2)何时发现质量问题,何种质量问题; (3)你所希望的解决方式。

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问题 你(Li Yuan)刚收到订购的一件商品,但是发现质量有问题,请你写一封投诉信,内容包括:
  (1)商品名称、订购时间、地点和价格;
  (2)何时发现质量问题,何种质量问题;
  (3)你所希望的解决方式。

选项

答案Dear Sir or Madam, I am writing to inform you that the TV set we ordered from your website does not work well. The TV set we ordered is Panasonic, high-definition, and 58" on the date of Sep. 20th, 2019, and we spent $1100 on it. The date we received it was Sep. 25th, 2019. The first two days it worked well, but afterwards, it seemed tired. The problems are that we cannot find the right channel with the control and sometimes the screen is getting darker and darker. To solve the problem, I would like you to replace it with a new one, or take it back and give us full amount of refund. Thank you. I am looking forward to hearing from you. Sincerely yours, Li Yuan

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