• Read the memo and the note below. • Complete the claim form. • Write a word or phrase (in CAPITAL LETTERS) or a number on line

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问题 • Read the memo and the note below.
• Complete the claim form.
• Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41 -45 on your Answer Sheet.
                                                 MEMO
TO: Jennifer Lee
FROM: Robert James
DATE: 25 October 2006
SUBJECT: Insurance Claim
   Could you deal with this? It’s our insurance claim, for the damage at the weekend. The insurance policy is in my name, and we bought the carpet for $400, although it will cost at least $600 to replace. Luckily our office carpets seem fine.
Thanks
                            OWEN SMITH INSURANCE COMPANY
With compliments
   Thank you for your recent phone call regarding flood damage in your photocopy room. Could you please complete the attached form and return it to me as soon as possible. John Black
                                           Insurance Claim
NAME OF POLICY HOLDER:              (41) ________
POLICY NUMBER:                       LD4756030C
ITEM (S) TO BE REPLACED:            (42) ________
LOCATION OF ITEM(S):                (43) ________
VALUE WHEN PURCHASED:               (44) ________
CAUSE OF DAMAGE:                    (45) ________
DATE OF DAMAGE:                     Saturday 19  October

选项

答案FLOOD/FLOODING

解析
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