When you have a problem with your computer, we recommend the following troubleshooting (故障排除) tips. Once you start troublesh

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问题     When you have a problem with your computer, we recommend the following troubleshooting (故障排除) tips.
    Once you start troubleshooting, write down each step you take. In this way, you’ll be able to remember exactly what you’ve done and can avoid repeating the same mistakes.
    If your computer gives you an error message, write down as much information as possible. You may be able to use this information later to find out if other people are having the same error.
    If you’re having trouble with a specific piece of computer hardware, an easy first step is to check all related cables to make sure they’re properly connected.
    When all else fails, restarting the computer is a good thing to try. This can solve many basic issues you may experience with your computer.
    If you need additional help, you can email me at computerhelp@gmail. com.
Why are you advised to write down the error message as much as possible?
To find out if other people are having the_____________________________.

选项

答案same error

解析 本题考查当电脑给出错误信息时为什么要尽可能多地记录下来。根据线索词find out和other people定位到短文第三段第二句。定位句指出,你以后可能会利用这些信息来发现其他人是否也遇到同样的错误。通过对比题干和原文,可以确定本题的答案为same error。
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